Privacy Policy

Last updated: 13 October 2026

1. Introduction

Welcome to New Ideas (https://newideas.eu).

New Ideas provides engineering, electrical, photovoltaic, air conditioning, property management and building maintenance services in Cyprus.

We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Cyprus data protection legislation.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us.

2. Data Controller

The data controller responsible for processing your personal information is:

Company: New Ideas – [Insert Registered Legal Company Name]

Registered Address: [Insert Company Address], Cyprus

Website: https://newideas.eu

Email: maintenancebuildings@newideas.eu

Telephone: +357 22 33 06 43

For any questions regarding the processing of your personal data, please contact us using the details above.

3. Information We Collect

We may collect the following categories of personal information:

3.1 Information Provided Through Our Contact Form

When you submit an enquiry through our website, we collect:

  • First name
  • Last name
  • Email address
  • Telephone number
  • Service of interest
  • Message or enquiry details

This information is provided voluntarily to allow us to respond to your enquiry, provide information about our services or prepare a quotation.

3.2 Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and device information
  • Date and time of access
  • Technical information required for website security
  • Information used to identify automated or potentially harmful activity

Such information may be processed through website hosting, security systems and Google reCAPTCHA.

4. How We Use Your Information

We process personal information for the following purposes:

Responding to enquiries: To reply to messages, provide requested information, arrange appointments and prepare quotations.

Providing services: To communicate with prospective clients and take steps necessary before entering into a service agreement.

Website security: To prevent spam, automated submissions, fraud and unauthorised activity.

Legal obligations: To comply with applicable laws and respond to lawful requests from competent authorities.

We do not use information submitted through our contact form to send unsolicited marketing communications.

Under the GDPR, we process personal information on the following legal grounds, depending on the circumstances:

  • Article 6(1)(b) – Contractual necessity: When processing is necessary to take steps at your request before entering into a contract.
  • Article 6(1)(f) – Legitimate interests: To respond to general business enquiries, maintain communications and protect our website from misuse.
  • Article 6(1)(c) – Legal obligation: Where processing is necessary to comply with applicable legislation.
  • Article 6(1)(a) – Consent: Where we request your consent for optional activities, including future advertising or marketing tracking.

Where processing is based on consent, you may withdraw that consent at any time.

6. Google reCAPTCHA

Our website uses Google reCAPTCHA v3 to protect contact forms against spam, automated submissions and other potentially harmful activity.

reCAPTCHA may process technical information, including IP addresses, browser and device characteristics, interaction signals and security-related identifiers, to assess whether activity is legitimate.

Google provides this service as a data processor under its applicable service and data processing terms.

The processing is intended to protect the security and integrity of our website and contact forms.

Further information about reCAPTCHA and its use of cookies is provided in our Cookies Policy.

7. Google Ads and Meta Pixel – Future Use

We may introduce advertising and conversion measurement technologies in the future, including:

Google Ads: To measure the effectiveness of advertising campaigns, track relevant website conversions and potentially provide personalised advertising or remarketing.

Meta Pixel: To measure advertising performance on Facebook and Instagram, understand interactions with our website and potentially support relevant advertising campaigns.

These advertising tracking technologies are not currently active on our website.

If introduced, these technologies may process information such as device identifiers, IP addresses, website interactions, pages visited, advertising referral information and conversion events.

Where required by law, these technologies will operate only after visitors have provided appropriate consent through our cookie consent mechanism.

We will not intentionally transmit the contents of contact form messages or sensitive personal information to advertising platforms.

Further details will be provided in our Cookies Policy and updated as necessary when these services are activated.

8. Sharing of Personal Information

We do not sell personal information.

We may share information, where necessary, with:

  • Authorised employees or representatives responsible for responding to enquiries.
  • Website hosting and technical support providers.
  • Business email and communication service providers.
  • Google, for the operation of reCAPTCHA.
  • Professional advisers or public authorities, where required by law.

If advertising services are introduced, relevant technical or advertising-related information may also be shared with Google or Meta, subject to the applicable consent requirements.

Third-party service providers processing information on our behalf are required to provide appropriate data protection safeguards.

9. International Data Transfers

Some third-party service providers may process personal data outside Cyprus or the European Economic Area (EEA).

Where personal data is transferred internationally, we will ensure that appropriate safeguards are in place, where required by law. These may include adequacy decisions, European Commission Standard Contractual Clauses or other legally recognised transfer mechanisms.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Contact form enquiries will generally be retained for up to 12 months after our last correspondence, unless a longer period is necessary for an ongoing business relationship, contractual obligations, legal requirements or the establishment, exercise or defence of legal claims.

Technical and security-related information may be retained for shorter periods depending on the relevant service and security requirements.

After the applicable retention period, personal information will be deleted or securely anonymised, unless continued retention is legally required.

11. Your Rights

Under the GDPR, you have the right, subject to applicable legal conditions, to:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information.
  • Request restriction of processing.
  • Object to processing based on legitimate interests.
  • Request data portability where applicable.
  • Withdraw your consent at any time where processing is based on consent.

To exercise your rights, please contact maintenancebuildings@newideas.eu.

We will respond to your request within the time limits established by applicable data protection legislation.

You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

Website: https://www.gov.cy/dataprotection/en/

12. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include secure website connections, controlled access to information, website security systems and appropriate safeguards for our hosting and communication services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website operation and security.

Google reCAPTCHA may also use cookies or similar technical mechanisms as part of its anti-spam functionality.

Advertising and marketing cookies are not currently used as part of our stated website configuration.

For additional information, please refer to our Cookies Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website functionality, third-party technologies or applicable legislation.

Any changes will be published on this page, together with the updated revision date.

15. Contact Us

For any questions regarding this Privacy Policy or the processing of your personal information, please contact:

New Ideas

Email: maintenancebuildings@newideas.eu

Telephone: +357 22 33 06 43

Website: https://newideas.eu